How Industry Leader Caroline Huo Delivers for Clients

This week in KW's Outfront Caroline Huo shares how she has grown her business over the last five years. Take a look at Huo's tried-and-true system of five marker points for sellers.

A 5-Step System for Getting More Personal

1. When the listing agreement is signed, send a gift

2. When the home is being packed up, send a meal

3. Before the open house, send a note and gift card to the kids, thanking them for their help

4. At signing, bring a bottle of champagne

5. Closing gifts are unique to each client

Huo says the pandemic has only reinforced these steps as it can be more challenging to get the same amount of time with clients. Engaging with clients on a deeper level will always be a win win.

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